Australia & NZ
USA
Canada
UK
China
Hong Kong
India
Pakistan
Philippines
Malaysia
Singapore
Africa
Middle East
Europe
Costa Rica
South America
Costa Rica



Rosemary Rein, Ph.D
Partner Consultant
Costa Rica, Latin America, South America

Rosemary is a seasoned HR and training consultant. She is also an international author, speaker and a certified professional business and life coach. Rosemary is the Author of "Go Wild! Survival Skills for Business and Life" and a new book, "Blueprint for Success" with 7-Habits Author, Dr. Stephen Covey and 1-Minute Manager Author, Ken Blanchard. Rosemary has been featured in the New York Times, Washington Post and Successful Meetings Magazine and is a member of the National Speaker's Association and the American Society for Training and Development. Rosemary has served as a Faculty member of both Park and Rockhurst Universities and is a Guest Lecturer for the International Creative Problem Solving Institute. She has a Ph.D in Human Resource Development and is a frequent contributor to business journals on "Business and Non-Profit Best Practices".

Her key areas of expertise include:

  • Customer care training
  • Corporate planning
  • Personal development
  • Human Resources
  • Developing performance culture



Mauricio A Pacheco Barrot
Partner Consultant
Costa Rica

Mauricio is an engineering professional with over 15 years of experience on planning, development, and execution of processes related to the administration of Customer Contact Centres. Mauricio has over 7 years experience at management roles (i.e. Quality, Production, Training, and Technology areas) for large US and multinational companies. Mauricio’s main areas of expertise include:

  • Senior Management
  • Human Resources
  • Operational design and set-up
  • Quality Assurance (design and management)
  • IT project management

 



11110000100010001111111111001100100010001000000011110000100010001111111111000000100010001000000010001000101010101111111111110000
HomeServicesAbout UsNews & LinksResearch & ForumContact Us